Returns & Exchanges
We want you to roll with confidence, which is why we offer a 30-day return policy on all unworn skates and protective gear in their original packaging. If your gear doesn't fit or meet your performance needs, we are here to help you find the perfect pair.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the unused items back in their original manufacturer boxes and secure them inside a sturdy shipping carton to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old barcodes are covered.
- 4.Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.